Frequently Asked Questions
Artistic Wall Murals is an online store.
What kind of wallpaper do you use?
Eco-friendly Prepasted Wallpaper– this is a nonwoven coated paper that comes pre-pasted with water activated adhesive. FSC-certified, eco-friendly, Type 1, commercial grade wallpaper containing 10% - 30% post-consumer waste. PVC, VOC, and vinyl free. Has anti-mildew properties, so is ideal for gyms, spas, bathrooms, and other areas that are exposed to moisture.
Our wallpaper is rated Class A for smoke and flame spread, and may therefore be used in any interior space you choose.
How much does it cost?
$6 per square foot.
How are the custom wall murals made?
Our wall coverings are produced on a digital printer that outputs at 720 dpi for maximum color consistency and tone, while also utilizing archival based inks that are water and UV light resistant. Therefore our products may be cleaned using a soft cloth and diluted, mild soap.
Your image is scaled to full size, and then produced in panels to create the full image. Our wallpaper panels are roughly 4 ½ feet wide by however tall your wall is, which cuts down on seeming. We provide an inch of bleed around the perimeter of the image to ensure enough material for coverage, and add 1-½ inches of overlap between panels for double cutting.
What is double cutting?
This refers to the type of wallpaper installation where one panel of wall mural is hung, and the next corresponding panel is overlapped over it (in our case 1 ½ inches). Then, a straight edge is applied and a blade cuts through both panels of mural at the same time. The strips of waste are removed, and you’re left with the most invisible seem possible.
How are the wall murals installed?
Our wall murals are installed just like mass produced wallpaper. We recommend a pre-mixed clear adhesive (any brand) that is usually sold at most home improvement stores.
Can you help me locate a wallpaper hanger?
Yes. Our most trusted way to refer you to a local wallpaper hanger is through the Wallcovering Installers Association. Wallpaper installers who join the guild adhere to its strict policy of quality and professionalism. You can locate a local installer here.
What is your level of experience?
Our principles have not only strong backgrounds in wide format digital printing, but also fine arts backgrounds as well. As artists we are more than confident in our level of craftsmanship in creating custom wall murals, and are comfortable working with anyone from private homeowners to design professionals. Rest assured that our keen eye for composition and detail ensures the quality of our wallpaper is the highest in the industry.
How long does the order process take?
For custom printing jobs, from the time that we have final image approval as well as payment/shipping information, we’ll have your order ready to ship within 7- 10 business days. Orders placed through the website shopping cart will also be printed and processed within 7 -10 business days.
Do you have expedited shipping?
Expedited shipping is available for an additional cost.
How do I pay for your services?
You may pay securely through our online shopping cart. We accept all major credit cards. Or you can use your PayPal account.
Do you send installation instructions?
Yes. We email wallpaper mural installation instructions, double-cutting instructions, wall mural care instructions, as well as a link to find a local wallpaper hanger. We send this via email, prior to the arrival of your mural so that you can gather the necessary materials, prep your walls, and make arrangements with a wallpaper hanger, if you choose. Once your wall mural arrives, you are ready to go!
How do I use my own photo or design for a custom wall mural?
Send your photo to us via email: info@ArtisticWallMurals.com
Step 1: Always use your largest, uncompressed photo file. This will give the best results.
Step 2: We’ll review the image to make sure it is suitable for wall mural-size reproduction.
Step 3: We’ll email you the results of your image’s review. If it may be produced as a wall mural, we’ll provide you with pricing.
Step 4: Once you have reviewed our findings and pricing, you pay for your order.
Step 5: Your order will be filled and shipped. Easy!
I like one of your mural images, but I need a different size. What should I do?
You can request a custom size of any image you choose on our website, but this may require that the image be cropped. If you opt for this, we will email a proof of the image at the size you need prior to printing. The proof will show any cropping and demonstrate the clarity of the mural at the size you need. We will not print until you have approved the proof.
I have other questions. How can I contact you?
You may email us at info@ArtisticWallMurals.com
Or you can use our convenient Contact Form.